One Owner: Beyond pre-existing relative experience, the advantage of creating a business from the ground up is the ability to grow and adapt with the intangibles and experiences. After 14 years of service, the resulting model and subsequent consistency finds us looking forward to the next 14.

One Focus: Home watch. Rather than a niche or fall back for an otherwise larger parent company in a related industry, this is the scope; as a byproduct, full service property and service management round out the approach. One owner with one focus creates efficiency and fosters consistency.

One Philosophy: Consider above-and-beyond as boilerplate. Each customer that has been with us for at least a year has at least one notable tale to tell. The other perspective is that each customer gained is simply one less to attract as we aspire to retain our base with consistent and unsurpassed service.

Terms and Conditions: We have none. Nauset Management does not deal in minimum durations, late penalties, confusing rate packages and add on specialties. While no two houses are exactly alike, we also realize that no two customers are alike. Our service agreement offers three base options to choose from. These options are bi-weekly [2 visits per month], weekly [1 visit per week] and two-a-week [2 visits per week] checks. In turn, homeowners drive the schedule and have the freedom to use these options in any conceivable combination with one another over the course of any period time. Last, customers have the option to amend, alter suspend or terminate service at their discretion at any time with as little effort as a phone call.

Prorated Billing: Should a last minute visit coincide with an otherwise scheduled property check, and provided notice is given, the inspection is waived and the cost is discounted from the monthly invoice.

No Fee Storm Follow-Up: During periods of adverse weather conditions, each home owner with an active schedule rests assured that this as needed and unlimited service is all part of the offering.

Zero Mark Up on Sub-Contract Labor: Home owners are more than welcome to utilize one or more of their preferred service providers. Conversely, Nauset Management enjoys long standing relationships with a myriad of talented, cost conscious and loyal sub-contractors. Without a financial interest in any given capacity, our customers rest assured that both the issue, solution and corresponding costs are transparent.

Restricted Service Area & Customer Volume: Maximizing efficiency and exceeding customer expectations starts and ends by adhering to a distinct model. A shining example of adapting with growth is our unflappable loyalty to Orleans and Eastham exclusively. Casting a broader net over additional areas requires additional staff, increased costs and a resulting disconnect with the quality of service. While stressed in ideal conditions, a wide spread service area also stretches response times for in-house and sub-contract support to unacceptable if not unrealistic levels. Nauset Management adheres to staying true to itself and the expectations of its customer base.

Personal and 24 Hour Emergency Service: If speaking with someone that knows your name and address is important to you, Nauset Management is a phone call away.

Service History: Owners receive a monthly statement reflecting the dates and times the property has been inspected in addition to any activity that may have transpired during the cycle.

Real Time Reporting: During periods of adverse weather conditions, each owner is personally notified in regards to the status of the property. During extended periods of inclement weather online status reports are delivered periodically.

Reasonable Rates: With the belief that pricing is equally important to service, honesty and integrity, Nauset Management offers the greatest service flexibility in the business while maintaining realistic fees.